Approach

Your clinic’s complete IT solution, all under one roof.

Our clinics and practices are far more than just clients to us; we’re your true partners in technology. We take the full scope of IT completely off your plate and package it into one neat solution that paves the way for your clinic’s growth and long-term success.

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We’re the new clinic people

Opening new clinics is what we do every day. From IT infrastructure to accreditation and even hiring the right people, our decades of experience in the medical field provides a wealth of knowledge at your fingertips.
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One point of contact for everything

We understand the pain of reaching out to multiple telcos for just one IT issue. With full visibility of your IT setup, we can anticipate and solve issues with ease.
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Built-in cost savings

As specialists in medical IT, we practically have creating a thriving practice down to a science. Our streamlined processes create efficiencies from the top to the bottom of your business.

Clinic in the Cloud

A cloud environment provides your clinic with seamless access to the resources, information, and applications required for daily operations. Move away from outdated infrastructure and benefit from enterprise-grade software that exists in a secure cloud-based system.

☑ Ensure your practice is always Accreditation Ready
☑ Control when, where, and how your business data is accessed by your team
☑ Protect your business from cybersecurity threats and data breaches

GPconnect

GPconnect by GPsupport bundles your phone and internet set-up into one convenient package that reduces downtime caused by technical interruptions and offers advanced flexibility and features to help manage clinic operations.

☑ Integrate seamlessly with existing medical software such as Hot Doc and Automed
☑ Eliminate the need to liaise with third-party telcos or internet providers
☑ Offer expert phone and internet support on demand

Unlimited Support

IT outages can have a major impact on patient care. Our approach to support means issues are both rare and fixed quickly when they arise. Unlimited support is available Monday to Friday, 8:30 am to 5:30 pm AEST excluding public holidays.

☑ Reduce downtime in your business caused by IT outages
☑ Access real-time troubleshooting with experienced technicians
☑ Offer greater peace of mind for you and your clinical team

General Practice Plus now has a fully scalable, workable IT solution that can grow with our business. With the help of GPsupport, technology has gone from being our number one obstacle, to an item that doesn’t even cross our minds. We used to start our work day dreading IT headaches, but now we’re able to focus on serving our patients and improving our business.

Kate O’Shannessey, General Practice Plus CEO
Learn More

Our two Melbourne based osteopathy clinics have a database of over 3,000 patients. Having reliable access to this data means that our practitioners can treat patients without downtime or disruption. Partnering with GPsupport means having a back-up plan that ensures any IT issues are resolved efficiently and professionally.

Jade Scott, Western Region Health
Allied Health

The team at GPsupport have an in-depth understanding of the medical field, which is a true value-add for our business. Their technical support experts are highly responsive and on-the- ball, and understand the time-sensitive nature of our work. It’s a real advantage being able to partner with an IT provider that understands the medical programs and other applications that our doctors use day-to-day.

Karen Cotter, John Fawkner Cardiology
Case Study

Thank you to GP support for their wonderful support helping us set up our new practice. They have been responsive and supportive. They have great suggestions and nothing is too difficult. A highly recommended IT company!

Samantha Cullis, Zest Medical
General Practice

Create a thriving practice with GPsupport

For over a decade, GPsupport has been helping to power the Australian medical industry with best-in-class IT solutions.

Our team has more than 20 years of experience in opening, supporting, and growing both new and established healthcare practices across Australia.

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