Genie Solutions Software Support

About Genie Solutions Software

Genie Solutions has been providing practice management software to the Australian medical industry for over 20 years.

The software enables practices to be more efficient in their workflows and supports practitioners to deliver better health outcomes for their patients.

The Genie platform offers a range of capabilities to improve your practice efficiencies and enhance the overall patient experience, and it’s a trusted software used by over 21,000 medical professionals.

Need Genie Solutions Software Support?

Genie Solutions is a fully-integrated appointments, billing and clinical management software package used extensively by practices Australia wide. Our technicians have been trained to support every aspect of Genie including:

  1. Software upgrades
  2. Medicare fee schedule updates
  3. Template management
  4. Pathology management
  5. Downloads and updates to Genie (e.g. MIMS)
  6. Troubleshooting
  7. Secure messaging

Let us help you get the most out of your Genie Solutions Software.


Manage Patient Journey

Access data with ease, so you can respond effectively to patient needs at a moment’s notice.

Improve Clinic Efficiencies

Simplify patient handovers and ensure care runs seamlessly throughout the duration of a patient’s stay.

Intuitive Solutions

Access your data in new and intelligent ways to increase your workflow, instead of hinder it.

Genie Solutions and GPsupport 

At GPsupport, we service a range of clients with their Genie software, and the platform offers fully customisable appointment setting times, customisable inventory and billing codes, and a range of other tailored solutions we can help you to customise.

Our team are experts in the Genie platform, and we can ensure an array of operational optimisations are in place to get the most from this system.

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A Tailored Approach to Medical IT Support

Choose GPsupport for a hands-on, personalised and practical approach to IT systems management. When it comes to Genie Solutions support, our team has the experience to understand and solve any problem you might have.