Approach

GPsupport are by far the best IT support company I have ever worked with. They took over the management of our national business’ infrastructure and support from a global company in 2016 and have turned what could only be described as utter chaos into a well-managed, state-of-the-art setup.

Brett Mackereth, 24-7 Healthcare

Their online IT support has been exceptionally convenient, and we can instantly contact them during work hours. We are particularly satisfied with their service and would highly recommend them to anyone.

Hamid Fairooz, Keys Medical Centre

Thanks for all the efforts by GP Support with our conversion from PracSoft to Best Practice. Very Professional & Prompt!

Mary-Anne Micovic, General Practice Plus

The provider of choice became a ‘no brainer’ very quickly. Your team have always proved to go above and beyond, far exceeding any expectation, and you were the only provider to support our move to function with a cloud-based service to remain current as technology rapidly advances.

Matthew Haines, Collingwood Park Medical

Dedicated support

At GPsupport, support is in our name. We specialise in providing best-in-class IT solutions for Australian healthcare providers. When you partner with GPsupport, you can rest assured that your business is working with an IT company that has an in-depth understanding of the healthcare sector. 

Our team will take care of your end-to-end technology needs, from integration and installation to ongoing monitoring and maintenance. We will be your one-stop solution for all things IT and your first point of call for any technology issues impacting your business. Think of us as your on-demand Chief Information Officer, without the added expense of having an in-house IT team or the stress of having to deal with multiple vendors. 

We regularly receive outstanding feedback from our clients, who describe the GPsupport experience as positive, productive and hassle-free. Best of all, when you partner with GPsupport, your business will be poised for growth. That’s because we scale your IT solutions to match your changing business needs. 

If you’re looking for dedicated IT support from a single vendor that specialises in Australian healthcare, speak to a GPsupport team member today.

Security and control

GPsupport will protect your business from accidental or malicious data breaches that could severely impact your business. Our expert team can help you to control how, when and where your critical business information is accessed, edited or distributed. 

You’ll rest easy knowing that your data can only be accessed by specific devices or users, providing that they meet exacting security standards. Our live monitoring systems will also alert you to data leaks that may otherwise have serious legal, financial and reputational ramifications for your business.

We can also help to future-proof your clinic by centralising all your business data in a secure and fully controlled cloud environment. Our ‘clinic in the cloud’ solutions supersede the need for physical on-site servers, which can be vulnerable to breakage, theft and other security threats. With our cloud services, you’ll have everything you need to securely and efficiently manage your business in one user-friendly cloud location. 

Want to safeguard your intellectual property against unauthorised access or distribution?

Accreditation and compliance

GPsupport maintains a thorough and up-to-date understanding of the unique accreditation and compliance requirements that govern the Australian healthcare sector. 

We ensure that your clinic is always accreditation-ready. By identifying and maintaining superior security standards, the annual accreditation process becomes a simple and stress-free process that will save your clinic valuable time, money and resources. 

We protect your clinical data and ensure that your business remains fully compliant with current privacy and security regulations. Our ‘clinic in the cloud’ model also means that your data is fully backed up, and any lost information can be restored with ease. 

Would you like peace of mind knowing that your healthcare business is always accreditation-ready and fully compliant with applicable privacy and security regulations?

Expertise you can rely on

At GPsupport, we know that a general IT provider would be unable to deliver the service that our clients benefit from. We understand the specific technology needs that are required in a clinic setting, including key functions such as online bookings, results delivery, referrals, inventory, the clinical process and more. 

Working with hundreds of clients across the country, we are extremely familiar with the unique needs of the Australian healthcare sector, and we’re able to assist with policies and procedures that can help you get the most from your business technology.