Client Case Study: Old Bar Medical

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Improving operations with IT built for medical practices

The challenge

Old Bar Medical is a general practice specialising in skin cancer, aged care and women’s health and serves the communities surrounding Old Bar, NSW on the Mid North Coast. They came to GPsupport after having challenges with outdated technology and previous IT providers. 

Old Bar Medical found that they needed an IT solution that was specifically designed for the demands of medical practices and could help support their growth.

The solution

The GPsupport team was able to provide Old Bar Medical with the industry-specific IT knowledge required to help their practice thrive. 

Old Bar Medical migrated to GPsupport’s cloud platform and phone system. These technologies helped streamline complete practice operations. As the gold standard for medical clinics, cloud computing and telephony helped Old Bar Medical reduce downtime, maintain better security and control, and have a fully scalable IT solution at their fingertips.

With their new systems in place, Old Bar Medical now enjoys improved organisation, patient communication, call volume management and access to critical information. Since hiring GPsupport, Old Bar Medical has seen steady growth within the business and is about to acquire an additional practice. 

What they said

“When it came to IT that was specifically for medical practices, GPsupport really excelled. We used to have downtime and IT issues on a daily basis. Now we have very few issues and the team benefits from increased efficiencies and less stress with our technology.”

Robin Sanderson, General Manager at Old Bar Medical