The GPsupport Advantage
Setting Up New Clinics for Success
Medics at Craigieburn is one of outer Melbourne’s newest healthcare clinics, and GPsupport has been proud to work with lead practitioner Dr Fadhleena Zulkipli and her team since day one.
The bulk-billing clinic opened in December 2020, and already provides services to over 700 patients. With ten consulting rooms, Medics at Craigieburn offers access to general practitioners, counsellors, physiotherapists and pathology services. Patients who are unable to physically attend the practice can also benefit from remote telehealth appointments.
Building such a substantial healthcare business in a relatively short timeframe doesn’t happen by accident. In order to be successful, Dr Fadhleena prides herself on appointing highly experienced and dedicated teams, and her decision to choose GPsupport as the clinic’s go-to IT provider was no exception. In fact, it was GPsupport’s wealth of experience in opening new clinics that set it apart from the competition.
Hear what they have to say:
“From my very first conversation with Adam, the business development manager, I had a sense that GPsupport would offer specialist insights as we opened our new clinic. Since then, we’ve found the entire GPsupport team to be genuinely caring and solutions-focused,’’ says Dr Fadhleena.
“The technical support team is fantastic – they offer rapid responses and timely outcomes. Reliable technology has been a critical part of our business’s success. We’ve been able to automate several software systems that make it easier to provide patient care, and we have a secure cloud-based environment that protects our business.’’
“Having our clinical data in the cloud means that we’re not reliant on any one computer or device to do our jobs. We have peace of mind that we can access the information we need securely and seamlessly, rather than relying on a physical server or older technology. The process of launching and sustaining a clinic of this size has been physically tiring, but mentally rewarding. GPsupport definitely made the technical set-up and fit-out process far simpler for us, and we’re looking forward to a continued partnership with their team.’’
– Dr Fadhleena Zulkipli
For more information about Medics at Craigieburn, visit medicsatcraigieburn.com. If you’re thinking about establishing a new GP clinic or healthcare business, chat with the expert team at GPsupport today.