MedicalDirector Support

About the MedicalDirector platform

MedicalDirector is a widely-recognised software provider in general practice, and their platform offers practitioners a trusted and familiar user experience. The software is used by over 17,000 clinicians every day and is one of Australia’s leading clinical software packages.

The software was designed to assist clinicians with the electronic management of patient information, helping to reduce the time it takes to record and manage clinical data. MedicalDirector has a wealth of experience to ensure compliance and accreditation standards are maintained for both integrators and its users. MedicalDirector is known for intuitive software that is easy to understand and navigate, even for practitioners and staff with limited technical skills.

Need Software Support for MedicalDirector?

GPsupport can provide you with comprehensive MedicalDirector support. Our technicians have been trained to manage and operate medical software, and can provide MedicalDirector support for the following:

  1. Software upgrades 
  2. Medicare fee schedule updates 
  3. Template management 
  4. Pathology management 
  5. Downloads and updates to Medical Director (e.g.MIMS) 
  6. Troubleshooting 
  7. Secure messaging 

Let us help you get the most out of your MedicalDirector software.


Manage Patient Information

Allow your team to access patient data easily across networks, locations and systems.

Compliance and Accreditation

Ensure your system is compliant with the AMA’s latest privacy and information recommendations.

Intuitive System Infrastructure

Access your data in new and intelligent ways to increase your clinic’s workflow, instead of hinder it.

MedicalDirector and GPsupport

At GPsupport, we proudly provide MedicalDirector support to deliver excellent technological solutions for our clients, particularly those in general practice or primary healthcare. 

GPsupport and MedicalDirector have a direct relationship which benefits our clients. The GPsupport team can interface with MedicalDirector on your behalf to ensure that your IT issues are resolved quickly and that you receive a seamless experience and service.

Let our team of experts handle the technical aspects, so you can focus on operations. We can install, set up and maintain MedicalDirector, and keep your systems running at peak efficiency.

Whether you’re starting a new GP clinic in Australia or upgrading your existing systems, GPsupport can help you get your systems in order. With systems for network maintenance, a support hotline for technical issues and a range of other services specifically designed for GPs and healthcare, we’ve got the expertise to help you run your business better.

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A Personal Approach to Tech Support

Choose GPsupport for a hands-on, personalised and practical approach to IT systems management. When it comes to MedicalDirector, our team has the experience to understand and solve any problem you might have.