Solutions that evolve with your practice
At GPsupport, supporting healthcare professionals to open new clinics is what we do, that’s why it’s in our name! We recently assisted Dr Rob Jeffs and his team to launch a striking new clinic, Safety Beach Medical and Wellness Practice, based on the Mornington Peninsula. We spoke with Rob to discuss his experience partnering with GPsupport:
Hear what they have to say:
“We chose GPsupport as our IT provider because they were able to offer future-facing solutions, such as secure data encryption and a private cloud-based infrastructure that could grow with our evolving business needs. By contrast, other IT competitors we spoke with were offering more antiquated technologies,” explained Rob.
Safety Beach Medical has been operational since February this year, which meant a lot of preparation and planning for the new clinic was conducted over the Christmas and New Year period. GPsupport was able to be highly responsive during this holiday season.
GPsupport truly went above and beyond their remit as IT professionals. The team provided us with valuable information that helped us get the clinic off the ground, and that insight and advice was unexpected, surprising, and very much appreciated.
Adam Wilson supplied us with a checklist of items we needed to cover in order to have the clinic reach a functional baseline. It became apparent that GPsupport is highly experienced in opening new clinics, and that the team has a comprehensive structure and formula in place that works, said Rob.
A partnership built on trust
Now in its first few months of operation, Rob said the positive relationship with GPsupport has only grown. Rob described the partnership as collaborative and reassuring, explaining that he has peace of mind knowing that his clinic is fully supported from an IT perspective – with appropriate data protection, privacy, and compliance protocols in place.
“Working with GPsupport has been a great experience. Each team member has offered us specialist insights in their own areas of expertise. We continue to receive excellent support, especially from Rob Messina and his team, and any unexpected IT issues are dealt with swiftly and effectively,” added Rob.
If you’re in the process of opening a new clinic, contact the team at GPsupport today. We can provide end-to-end assistance to help you achieve your healthcare business goals.